frequently asked questions

how much does shipping cost?

shipping in Canada is free, and international shipping is $5.

how long will it take for me to receive my package?

for orders in Canada and the USA, you should receive your package within 3-5 business days. international orders should receive their packages within 7-14 days. please allow delays due to covid-19, during or around holidays and other circumstances in which Canada Post may be delayed.

if I am unsatisfied, can I return my order?

if you are unsatisfied with your order, I am more than happy to offer you a replacement, refund or return. email me at accessoriesbyalyssa101@gmail.com if you are interested.

what are the earring hooks made of?

all the earring hooks are made out of hypoallergenic and nickel free stainless steel.